Well Being Chiropractic PC: Workers' Compensation Doctor in RVC
A back injury from a lift at work hurts the same as one from a car crash, but the path to treatment is different. Workers’ compensation has its own insurer, its own board, its own forms, its own authorization rules and its own standards for how a treating provider documents progress, and a clinic that does not know them can delay care for weeks and damage the claim. Well Being Chiropractic PC at 330 Sunrise Highway, Suite 100, in Rockville Centre has treated injured workers under the New York workers’ compensation system for 25 years, and Dr. Zinaida Goldshteyn’s caseload centers on it. This page explains how a work injury is treated here, how the paperwork is handled, what the Board requires, what the first visit involves and what to bring.
Well Being Chiropractic PC is a workers’ compensation doctor in Rockville Centre, NY 11570, at 330 Sunrise Highway, Suite 100. Dr. Zinaida Goldshteyn, DC, has 25 years of rehabilitation practice centered on workers’ compensation and no-fault injuries. The clinic treats work injuries with chiropractic care, physical therapy, acupuncture and spinal decompression under one roof, obtains carrier authorizations, documents to Workers’ Compensation Board standards and bills the carrier directly, so the injured worker pays nothing for covered care. The first consultation is free. Hours run until 8 pm Monday to Thursday and 9 am to 5 pm Sunday. Call (516) 206-1700.
Every New York employer must carry workers’ compensation insurance, and an employee injured on the job is entitled to medical care and partial wage replacement through it, regardless of fault. The system is run by the New York State Workers’ Compensation Board. The steps, from the worker’s side:
Report the injury to your employer in writing within 30 days. Sooner is better; the same day is best.
File a claim with the Board on form C-3 within two years of the injury. The clinic can help you complete it.
See a provider authorized by the Board. Treatment by an unauthorized provider is not covered.
The provider files its own report with the Board within 48 hours of the first visit and files progress reports at the intervals the Board requires.
The carrier pays the provider directly. The worker is not billed for covered care and should not pay out of pocket.
The New York State Workers’ Compensation Board publishes the forms, the medical treatment guidelines and the worker’s rights in full. The clinic’s front desk has done this for 25 years and walks every patient through it.
What the Clinic Does for an Injured Worker
Examination and Documentation
The first visit is a full examination of the injured area and the spine, documented to the Board’s standard: mechanism of injury, findings, diagnosis, work status and a treatment plan that follows the Board’s medical treatment guidelines for the body part involved. That report is what the carrier uses to authorize care, and a thin or late one is the usual reason an injured worker’s treatment stalls. Dr. Goldshteyn’s electrodiagnostics certification lets the clinic evaluate nerve symptoms that often accompany back and neck injuries, on the neurology services page.
Authorization and Billing
The clinic obtains the authorizations the carrier requires for treatment beyond the guidelines, files the progress reports on schedule, responds to carrier requests and bills the carrier directly. The patient brings the claim number and the clinic does the rest. If the claim is still being opened, the clinic can begin the documentation while it is processed.
Treatment Under One Roof
Chiropractic, physical therapy, acupuncture and spinal decompression in one building with one chart, so the Board sees one consistent record rather than three. Chiropractic adjustments for joint restriction, physical therapy for strength and function, acupuncture for pain and spasm, and spinal decompression therapy for disc injuries.
Work Status and Return to Work
The treating provider determines work status: full duty, light duty with restrictions, or out of work, and documents it for the Board and the employer. The clinic’s goal is return to work at the earliest safe point, with restrictions written specifically rather than vaguely, and progressed as the injury improves. A plan that keeps a worker out longer than necessary is bad for the worker and the claim; one that sends them back too early is worse.
Work Injuries the Clinic Treats
Lower back strain and disc injuries from lifting, the most common work injury in Nassau County, on the back pain treatment and herniated disc treatment pages. Neck and shoulder injuries from overhead work, repetitive tasks and falls. Slip and fall injuries on wet floors, loading docks and stairs, on the slip and fall injury page. Knee, wrist and ankle injuries. Sciatica and radiating pain from a work-related disc injury, on the sciatica treatment page. Repetitive strain in warehouse, health care, retail, delivery and office workers. And the aggravation of a prior injury by a work incident, which is covered when documented properly.
The Medical Treatment Guidelines, in Plain Words
New York’s Board publishes medical treatment guidelines for the neck, the back, the shoulder, the knee, the wrist and other body parts, and a treating provider is expected to follow them. For chiropractic and physical therapy, the guidelines set out what an initial course of care looks like, how progress should be measured and when continued treatment needs a variance request. A clinic that knows the guidelines treats inside them from day one and documents the measurements, range of motion, pain scale, function, that the carrier will look for. A clinic that does not know them produces records that get treatment denied. Well Being has worked inside the guidelines since they were introduced, and every plan it writes is built to them.
How Long a Work Injury Case Takes
A soft tissue back or neck strain treated promptly typically runs four to eight weeks of care at two to three visits a week, tapering as function returns. A disc injury or a case with nerve involvement runs longer and may involve a referral for imaging or a specialist opinion alongside the clinic’s care. A case where the worker is also on light duty is re-evaluated at each phase and the restrictions updated. The clinic’s goal is discharge at the point of maximum improvement, documented, so the worker and the Board both know the case is done; it does not keep a worker on a plan past the point of benefit, because a carrier reads that as padding and the worker gains nothing from it.
Denials, Variances and What the Clinic Does About Them
Carriers deny treatment. Sometimes because a report was late or thin, sometimes because the requested care is outside the guidelines, sometimes for no reason that survives review. When a denial arrives, the clinic reads it, tells the worker what it means before any treatment is withheld, and files the variance request or responds to the carrier with the documentation the denial asked for. Most denials in a well-documented case are resolved on paper. The ones that are not can go to the Board for a decision, and the clinic’s records are what that decision is made on, which is the reason the documentation matters from the first visit.
Who Comes Here
Warehouse and logistics workers from the Sunrise Highway and Southern State corridors. Nurses, aides and hospital staff from the Nassau hospitals. Retail and restaurant workers from the Rockville Centre, Hempstead and Lynbrook commercial strips. Construction and trades workers. Teachers and school staff. Delivery drivers. County and village employees. Anyone whose employer carries workers' compensation, which in New York is everyone with an employer.
The First Visit
The consultation is free. Bring your ID, your claim number if you have one, your employer's incident report or the date and details of the injury, the name of your employer's insurance carrier if you know it, and any emergency room or urgent care paperwork. The visit runs about an hour: the history of how the injury happened, an examination, an explanation of the findings, a written plan and the work status determination. Treatment usually begins the same day. The clinic files its initial report with the Board within the required 48 hours.
What You Pay
Nothing, for covered care. Workers' compensation pays the authorized provider directly, and a provider is not permitted to bill the worker for covered treatment. The clinic does not ask for a deposit, a copay or payment pending reimbursement. If a treatment is denied by the carrier, the clinic tells you before performing it and explains the options, which may include a request for review through the Board.
Why Rockville Centre Workers Choose Well Being
Twenty Five Years in the System
Dr. Goldshteyn has treated workers’ compensation cases since 2001. The forms, the guidelines, the carriers and the Board’s expectations are daily work here, not an occasional case.
One Clinician, Public License
The provider who examines you treats you. Her New York license and 25-year record are public, verifiable on the state’s site, and on the Dr. Zinaida Goldshteyn, DC page.
Hours for a Worker
Monday to Thursday 9 am to 8 pm, Friday 9 am to 7 pm, Sunday 9 am to 5 pm. A worker on light duty or back at full duty can treat after a shift rather than losing a day to it.
One Roof, One Chart
Chiropractic, physical therapy and acupuncture in the same building, which for a Board case means one consistent record and no gaps between providers that a carrier can use.
No Out of Pocket
Direct billing to the carrier, no copays, no deposits.
Hempstead, West Hempstead and Uniondale
Both cover injury treatment without regard to fault, and the clinic treats both, but the systems are separate. No-fault is auto insurance for crash injuries, with a 30-day filing deadline and a policy limit. Workers’ compensation is employer insurance for work injuries, run by the Board, with its own forms, authorization rules and wage benefits. A worker injured in a crash while driving for work may have both, and the clinic sorts out which applies. The auto accidents injury treatment page and the clinic’s guide to whether no-fault insurance covers chiropractic care cover the auto side.
Common Mistakes Injured Workers Make
Not reporting the injury to the employer in writing, or waiting weeks to do it. Seeing a provider who is not Board authorized. Paying out of pocket and hoping for reimbursement. Going back to full duty before being cleared, which can end both the recovery and the claim. Missing appointments, which the carrier reads as evidence the injury is minor. Not telling the provider about a prior injury to the same area, which the carrier will find anyway. The clinic’s front desk and Dr. Goldshteyn talk every new patient through all six at the first visit.
Wage Benefits and the Treating Provider’s Role
Workers’ compensation pays partial wages when an injury keeps a worker out of work for more than seven days, at two thirds of the average weekly wage up to the state maximum, and the amount depends on the degree of disability the treating provider reports. That makes the provider’s work status and disability findings the most consequential paperwork in the case, and the reason they are written carefully here rather than checked off. The clinic reports what it finds, temporary total, temporary partial with a percentage, or no disability, and updates it at each re-evaluation. It does not inflate a finding to help a claim or minimize one to please a carrier; both end badly for the worker. For the rules on benefits themselves, the Board’s site is the source, and for a dispute, a workers’ compensation attorney; the clinic coordinates with attorneys when asked and keeps treating in the meantime.
Questions to Ask Any Workers’ Comp Doctor
Are you authorized by the Workers’ Compensation Board? Will you file the initial report within 48 hours? Will you bill the carrier directly, with nothing from me? Who will treat me after the first visit? Do you follow the Board’s treatment guidelines and handle variance requests? Can you issue work status and light duty restrictions? What are your hours after a shift? Well Being answers all seven on the phone, and the answers are on this page.
Serving Rockville Centre and Nassau County
The clinic sits on Sunrise Highway a short walk from the Rockville Centre LIRR station, with parking at the building, and draws workers from Hempstead, Lynbrook, Oceanside, Baldwin, Freeport, Valley Stream, East Meadow, Uniondale and across Nassau County. The chiropractor near Hempstead page covers the trip from the north; the area pages cover the rest.
Returning to Work Safely
The end of a workers’ compensation case is not the last visit; it is the first full shift that does not reinjure the worker. The clinic builds the last phase of the plan around the job: a warehouse worker practices the lift, a nurse practices the transfer, a driver practices the hours seated, with the exercises progressed to match. Restrictions come off in steps, not at once. If the job cannot be modified and the injury will not tolerate it, the clinic says so in the record, because a worker sent back to a job that reinjures them is a worker who starts the case over. For most soft tissue cases the return is complete; for disc and nerve cases it is managed, with a home program and a plan for flare-ups. Either way the worker leaves knowing what their back or shoulder can do and what it cannot, which is the only kind of discharge that holds.
What Patients Say
The clinic’s reviews on Google are public and worth reading in full rather than paraphrased. The recurring themes are the ones a workers’ comp patient hopes for: that the paperwork was handled, that the evening hours fit a shift, that the plan was explained and that the pain improved. Read them, verify the license, and book the free consultation.
Honest Notes
The clinic is a chiropractic and rehabilitation practice. If a work injury needs an orthopedic surgeon, a pain management physician or imaging the clinic does not have on site, Dr. Goldshteyn refers and coordinates. The clinic does not provide independent medical examinations for carriers; it treats workers. It is closed Saturday. And it does not promise outcomes; it documents what it finds, treats what it can, and tells the worker and the Board the truth about both.
Book a Free Workers' Compensation Consultation
Well Being Chiropractic PC, 330 Sunrise Highway, Suite 100, Rockville Centre, NY 11570. Monday to Thursday 9 am to 8 pm, Friday 9 am to 7 pm, Sunday 9 am to 5 pm, closed Saturday. Call (516) 206-1700, email wellbeingchiro219@gmail.com, or book through the contact us page. Directions and reviews are on the clinic’s Google Business Profile. Bring your claim number; the clinic does the rest.
Frequently Asked Questions
Yes. Workers’ compensation cases are a core part of the practice. The clinic obtains carrier authorizations, documents to Workers’ Compensation Board standards, files the required reports and bills the carrier directly. The worker pays nothing for covered care.
No referral is needed. You need an open or pending workers’ compensation claim and a Board-authorized provider. Bring your claim number to the first visit; if the claim is still being opened, the clinic can begin documentation.
Your ID, your claim number if you have one, your employer’s incident report or the details of the injury, the carrier’s name if known, and any ER or urgent care paperwork. The first consultation is free and runs about an hour.
No. Workers’ compensation pays the authorized provider directly for covered care, and the provider cannot bill the worker. The clinic does not charge copays or deposits.
Yes. The treating provider determines work status, full duty, light duty with written restrictions, or out of work, and documents it for the Board and your employer, then updates it as you improve.
You may be covered by both workers’ compensation and no-fault auto insurance. The clinic treats both and sorts out which applies at the first visit.
Monday to Thursday 9 am to 8 pm, Friday 9 am to 7 pm, Sunday 9 am to 5 pm, closed Saturday. Evening and Sunday hours let a worker treat after a shift.